Terms of Service

1. Introduction

Welcome to Eastleigh Online, a service operated by Drofmada Ltd, a UK-registered company. By accessing or using our services, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

2. Eligibility

You must be at least 18 years old to use our services. While all content on our platform is suitable for under-18s to view, participation and account creation are restricted to legal adults.

3. Acceptable Use

By using our website, you agree not to:

• Post or share any content that is illegal, defamatory, offensive, or promotes hate speech.
• Disrupt or interfere with the website's functionality or security.
• Attempt to access restricted areas or collect data without permission.
• Violate any applicable laws or regulations.
• Use the platform to negatively address or target other individuals or businesses.
• Post MLM or competitions adverts

4. Purpose of the Platform

This platform is intended solely for the promotion of local events, services, and businesses. Users must ensure that their contributions align with this objective and do not engage in disparaging, defamatory, or harmful discussions about individuals or businesses.

5. User-Generated Content

Users are responsible for the content they submit. All submitted content must be factual and accurate. If the accuracy of any content is disputed, we reserve the right to remove or request amendments to ensure compliance with our policies. Additionally, we reserve the right to modify any posted content for clarity, accuracy, or compliance with our guidelines.

6. Data Processing & Security

We take reasonable measures to protect user data and ensure compliance with UK GDPR. Any personal data collected will be processed in accordance with our Privacy Policy. We may process data for legal compliance, including responding to law enforcement or regulatory requests.

7. Moderation, Abuse Reporting & Enforcement

To ensure user safety, we actively moderate content and enforce community standards.

7.1 Reporting Harmful or Inappropriate Content

Users can report content via our built-in reporting system or by emailing privacy@eastleigh.online. Reported content will be reviewed within 14 days by our moderation team. If content receives 3 or more reports, it will be automatically hidden pending admin review.

7.2 Content Moderation & Enforcement

• If content violates our Terms of Service Policy, we may:
  • Modify or remove content (e.g., factual corrections, harmful content removal).
  • Issue warnings for minor infractions.
  • Temporarily suspend accounts for repeated violations.
  • Permanently ban users for severe or repeated breaches.

7.3 Appeals Process

If you believe your content was removed unfairly, you may submit an appeal request via privacy@eastleigh.online. Appeals will be reviewed within 14 days, and users will receive a response with the final decision.

8. Disclaimers and Liability

Our website and services are provided "as is" without warranties of any kind. We are not responsible for errors, third-party links, or service interruptions. To the maximum extent permitted by law, we disclaim all liability for any loss or damage resulting from your use of our website.

9. Payments

We use Stripe to process secure online payments. By making a payment on our site, you agree to Stripe’s Terms of Service and Privacy Policy. Drofmada Ltd does not store any credit card details or payment information.

10. Modifications

We reserve the right to modify these terms at any time. Updates will be posted on this page, and continued use of the website constitutes acceptance of any changes. We may not provide individual email notifications of updates.

11. Termination

We may suspend or terminate your access to our website if you violate these terms. We also reserve the right to discontinue or modify our services at any time without prior notice.

12. Governing Law

These terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be resolved in UK courts.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at privacy@eastleigh.online.

Company Name: Drofmada Ltd
Registered Address: Suite RA01, 195–197 Wood Street, London, E17 3NU
Company Number: 16385848

Last Updated: 15th February 2025